Refund policy

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.

For damaged item(s), please include your order # and return to our offices:
Attn:
The Eleven Brand Inc.
715 Peachtree st. Ste 100
Atlanta, Ga 30308

For all other questions or inquires, please contact us at shop@elevenlashes.com